In an age of reduced human touch-points, Health & Fitness clubs are facing greater challenges upon both customer satisfaction and achieving the steady net gain required to grow.
WHAT TO EXPECT
As competition continues to expand and boutique operators provide a more premium offering, Health Clubs need to work to enhance their value proposition and keep members for longer.
BookNow powered by Salesforce cloud technology provides your health club all the tools you need to grow your membership, enhance your customer service and increase your profits.
BookNow was founded from an operators perspective with a focus on providing key statistics and metrics in a simple, presentable way. Reducing the administration time for reporting and allowing you to focus more on building your business.
Our partnership with Salesforce ensures that you can fully optimise the customer journey as prospects enter and make their way through your pipeline. In addition, you can reach potential members through multiple marketing channels to guide them through your funnel. And, with up to 98% of customers now owning a smart phone, you can collect data directly from the platforms which your customers use.
Finally, due to the level of automation available, BookNow can help provide your sales team with more time for generating leads, nurturing prospects and completing sales.
Optimize your interactions by providing quality service when, where, and how your customers want it. Track service queries across multiple channels and personalize with instant access to support histories.
Our fully customisable dashboard reporting provides you with the insight you need to monitor your sales and operations teams, with real time insights into lead generation, sales and conversion as well as personal training income and retail sales.
Our software is built to ensure you deliver the entire customer membership journey from start to finish. From managing cold leads to hot prospects and from membership to referral acquisition. BookNow has all the features you really need.
In addition, our software includes membership management, data security, cashless payments, entrance management, dashboard reporting and much more.
BENEFITS FOR YOUR CLUB
No matter how long your health club has been operating, your strategy remains a work in progress. BookNow offers a fluid solution that is designed to grow with your business.
Suitable for both single and multi-site operators, our software allows your to reach customers at any stage of the customer lifecycle, including awareness, acquisition, onboarding, engagement, advocacy, and retention.
Finally, with multiple cloud based solutions, you can keep all your data in one system, as well as enjoying real time access from any device anywhere in the world.
Best in class
Built on Salesforce Technology. Salesforce is the global leading provider of CRM solutions for Sales, Marketing & Customer Service. The company that transformed business software by creating the Cloud Computing model for it, is a true innovator that has been recognized by Forbes as the most innovative company in the world for 5 years.
Our integrations ensure you can collect your monthly membership fees safely and securely and communicate with your leads, prospects, members and lapsed members efficiently.
You benefit from best in class on boarding including training direct from the people who built your software. Meaning you are up and running faster and more efficiently than ever before.
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LATEST UPDATE FROM BOOKNOW
Simon Wilkinson, Boost Trampoline Park
Reporting on all aspects of the business is simple and direct to any device and we are able to utilise the integrated platform to see all financials, bookings, deferred revenue and parties immediately"
Scott Fairgrieve, Ryze Trampoline Park
Since they know the market intimately, and have developed the system from an operators perspective, the platform delivers across the board"